Contributors

Balancing Debt with Capital Investment

• John Rainey, EVP & CFO, United Continental

Empowering the Retail Paradigm

• Jason Williams, VP of Engineering, DICK’S Sporting Goods

Pioneering the efficient frontier of Proptech for Alpha

• David Madrid, Director - Real Estate, Blueground

Open Innovation

• Joseph Codispoti, Chief Intellectual Property Counsel at BEDGEAR

The Rise of the Machine - Impacts and Application of AI in Real Estate

• Gabriella De La Torre, Director: Consulting, CBRE Middle East

Creating Momentum Along Your Customer Relationship Management Journey

• Anissa Benich, Sr. Director, Enterprise Strategy and Marketing, OneAmerica

CRM and Customer Experience

• Ashok Dhiman, Director, Enterprise Customer Experience and Data Integration, The Hartford

Importance of Customer Relationship Management Implementation

• Drew Fredrick, Vice President, Home Building Technology, Clayton Homes

How we fine-tune CX with crm implementations

• Julio Badin, Senior Vice President, Customer Experience, Dallas Fort Worth International Airport

Digital Transformation Three keys to getting it right

• Dave Goes, Senior Vice President Business Development Morningstar