19 Nov - Dec 2020 PropTechOutlookVR and STR channels and view live traveler feedback as well. "All of this is possible because of our unwavering focus and obsession with parameterization," adds Waldschmidt. A distinctive feature about OwnerRez is that instead of spending huge amounts in marketing and chasing for the top spot in the market, a majority of the company's business comes from its customer's recommendations and by word of mouth. With its guerilla marketing army, OwnerRez reaches out to customers through social media networks and user groups. Waldschmidt credits OwnerRez's enormous growth in terms of value and customer base, to its powerful interactions over different platforms. "We offer the best channel distribution power and speed along with competitive prices in the industry," he says. OwnerRez supports a myriad of dynamic pricing engines and can vary virtual rules in multiple dimensions. The company views support as an essential part of its platform and offers assistance through its video library and articles, which are updated several times per week.OwnerRez believes that support is an ongoing process that is constantly refined and streamlined as a part of engineering and ensures that both engineering and support work hand in hand to uplift their capabilities. The company has doubled its efforts on the support and forum side and is working toward expanding its video and articles suite. Another area that OwnerRez is focusing on for the upcoming year is messaging. In its endeavor to become seamless and fast, OwnerRez is en route to strengthening unified messaging between the platform, SMS, and emails and merging some of them with the platform. With a streamlined inbox, owners and managers have multiple ways to contact travelers regarding bookings and from the same contact point. "Being an engineer-led platform, the channel distribution power, speed and uncompromised quality that we offer is the best in the market and the messaging experience will be top-notch for property managers and homeowners," concludes Waldschmidt. OwnerRezPowering Vacation Rentals through ParameterizationAs OwnerRez is built in-house, we can offer the best prices and features to our users without compromising on the speed or quality
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