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Dan Dietzen, Lead Systems DesignerYears ago, a Florida condominium owned by one of the company’s founders suffered a severe water leak when a hose connected to a toilet supply line failed in the middle of the night. Because the founder had combined two units, the incident flooded both spaces and ultimately affected 14 units across seven floors. The experience became even more significant because he had been elected president of the condominium board just two weeks earlier.
The board initially focused on prevention by replacing toilet supply lines throughout the property with braided lines. But leaks continued, involving backed-up drains, appliances such as dishwashers, and HVAC equipment. The experience showed that preventive maintenance alone was not enough. The property needed a system capable of actively defending against leaks.
Halo began by trying existing leak detection technology but found conventional systems poorly suited to complex condominium environments, where ownership changes, occupancy varies and on-site staffing is limited. So Halo developed its own building-wide system that provides visibility to property managers, maintenance teams and individual owners, backed by a 24/7 call centre that owners and staff can reach directly and a network of Halo service technicians.
“Detecting a leak on day one is the easy part. Supporting that system year after year is where most fall short. That’s where every decision we make and all of our R&D go, and it’s where Halo shines,” says Dan Dietzen, Lead Systems Designer at Halo Protection Systems.
That focus on long-term support is why Halo designs its own sensors. The company found that the sensors available on the market were not built to hold up for years inside occupied homes. Halo sensors are self-adhering, so they stay where they are placed through cleaning, repairs and everyday life, and their sensing technology is designed to resist the dust, dirt and moisture that wear sensors down over time. Each sensor carries a 10-year battery life, and Halo commits to keeping parts available for 10 years, so a building is not forced to switch systems or mix hardware.
Unlike systems that only detect leaks, Halo helps communities act on them quickly. It can automatically shut off the water to the individual unit where a leak is detected, while the rest of the building keeps its water. Its wireless technology allows sensors to communicate directly with the system, enabling rapid action without relying on a resident’s internet connection or cellular service.
Battery-powered valves also provide flexibility in locations where electrical access may be limited. Optional flow meters track each unit’s water use and can close the shutoff valve on their own.
Halo is also built for what happens after a leak. Sensors can stay mounted while an area dries out, so they are not pulled up during cleanup and then put back in the wrong spot, or forgotten entirely. That means less work for residents and property teams and less disruption during an incident.
Reliable Coverage and Valuable Insights
Residential buildings present unique challenges, including concrete structures, multiple layouts and difficult conditions. Halo uses long-range wireless technology designed to penetrate walls and concrete while providing flexible coverage throughout a property. This eliminates many of the reliability issues associated with traditional systems.
Beyond preventing damage, Halo provides detailed information about where issues occur. By identifying the specific unit, room and sensor involved, maintenance teams can respond quickly. Historical data also helps properties recognise patterns, identify recurring problems and plan preventive maintenance before issues become costly repairs.
Creating Long-Term Value for Communities
Halo’s value shows up most in the moments that tend to fall through the cracks, like a change in ownership.
In one condominium, a unit had just been sold. The new owner had not even visited yet, and the utilities were not yet in the owner’s name. Then a leak started near the water heater. Halo did not depend on the new owner moving in or setting up a single account. The system belongs to the association and kept working straight through the sale, so property staff got the alert and responded before significant damage occurred.
Halo can also uncover water waste no one can see. At one property, a construction defect left a unit’s water supply running nonstop into a drain, hidden from view. Halo tracked the constant flow, which added up to more than 1.2 million gallons a year from that single unit, so the association could find the problem and stop paying for water no one was using.
Recognised for Innovation and Growth
As Halo Protection Systems continues expanding nationwide, the company remains focused on combining technology, service and problem-solving for residential communities. Its goal is to deliver protection that works not only on installation day but throughout the life of a property.
Halo Protection Systems has been named Top Smart Water Leak Detection System 2026, recognising its commitment to developing reliable and intelligent solutions that help condominium and multifamily properties prevent damage, improve maintenance and gain greater control over their water systems.
By combining wireless technology, automated shutoff capabilities and long-term service support, Halo aims to help residential communities respond to leaks more effectively, reduce water waste and protect their properties over the long term.
Company
Halo Protection Systems
Management
Dan Dietzen, Lead Systems Designer
Description
Halo Protection Systems delivers intelligent smart water leak detection solutions designed for condominium and multifamily properties. Combining advanced wireless technology, automated shutoff capabilities and long-term service support, Halo helps communities prevent costly water damage and improve maintenance through real-time insights.