Mitchell International delivers smart technology solutions that simplify and accelerate claims handling and repair processes, driving more accurate, consistent, and cost-effective resolutions.
FREMONT, CA: Mitchell, a leading provider of technology, connectivity, and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, announced the release of Mitchell Intelligent Vision, the industry's first Extended Reality (XR) hands-free solution integrated into the collision repair workflow.
The Mitchell Intelligent Vision solution is designed to improve the collision repair workflow's speed, efficiency, and accuracy from vehicle check-in to check out. Mitchell collaborated with Qualcomm Technologies and RealWear on its delivery, leveraging the Qualcomm Snapdragon Mobile XR Platform and the RealWear HMT-1 100 percent voice-controlled headset.
"XR is transforming industries across the globe," said Brian Vogelsang, Senior Director of Product Management, Qualcomm Technologies, Inc. "With our Snapdragon technology paired with Mitchell's expertise in automotive repair, we are excited to help transform the way collision repairers work, by helping them improve productivity, meet customer expectations and address the challenges of today's complex automobiles with the new Mitchell Intelligent Vision solution."
The Mitchell Intelligent Vision solution allows technicians to automate data collection, including consumer and vehicle information, for faster vehicle check in. They can also use the solution to take time-stamped photos of the damage and automatically upload them to Mitchell's cloud-based ecosystem. Voice activation and an XR field of vision provide quick access to critical OEM procedures during teardown and repair, reducing research time. Before check out, technicians can visually document the repair work with the Mitchell Intelligent Vision solution. Those images are then retained in Mitchell's software.
"RealWear's purpose-built, fully ruggedized headset was designed for environments like collision repair facilities where technicians need to streamline operations and enable hands-free access to much-needed repair procedures," said Sanjay Jhawar, Co-Founder and President, RealWear.
The Mitchell Intelligent Vision solution will be available first to U.S. repair facilities. The company also expects to announce availability in Canada soon, having successfully completed pilot testing.
"Mitchell is committed to delivering innovative, cloud-based solutions that streamline workflows and support proper, safe vehicle repair. With Mitchell Intelligent Vision, we're again breaking new ground and taking a small but very significant step forward in bringing wearable technologies to the collision industry," said Olivier Baudoux, Senior Vice President of Global Product Strategy and Artificial Intelligence at Mitchell. "Through our open ecosystem and work with industry leaders like Qualcomm Technologies and RealWear, we'll continue to advance the use of XR and XR-powered solutions to meet the needs of our customers and the market."