Study Reveals That Work From Home Transitioning Resident Amenity Needs at Apartment Communities

Study Reveals That Work From Home Transitioning Resident Amenity Needs at Apartment Communities

The November 2020 survey conducted by Satisfacts, titled Working from Apartments: What Residents Say They Need, sought to gain an in-depth understanding of renters' remote working and distance learning preferences and requirements.

FREMONT, CA: With the Coronavirus pandemic forcing millions of Americans to work from home, apartment renters are increasingly in need of printing services, and they are ready to pay for the convenience of having those capabilities in their communities, as per a recent survey of over 500 apartment renters. PrintWithMe, the leading self-service wireless printer tech, provides this amenity to apartment renters in 49 states.

The November 2020 survey conducted by Satisfacts, titled Working From Apartments: What Residents Say They Need, sought to gain an in-depth understanding of renters' remote working and distance learning preferences and requirements. When asked which apartment amenities would meet their current requirements, 50 percent of respondents listed printing services - second only to faster internet options (54.5 percent). On an overall value scale, respondents rated faster internet service as well as copier/ printer/scanner services almost equally.

"It is always important for apartment operators to stay up to date on resident sentiment, but especially when we see such a dramatic shift in resident needs and priorities, as we have during the pandemic," stated Lia Nichole Smith, Vice President of Education and Performance at ApartmentRatings and SatisFacts. "Residents' needs aren't the same as they were 10 months ago, especially for those who are now working or schooling from home. It's vital for operators to reach out to learn what those current needs are, and reassess what they're doing to accommodate residents."

"We're seeing a transition in renter preferences, away from design and space and toward function and convenience," Treble stated. "Apartment residents who now find themselves working or studying from home still require the equipment and capabilities that were previously provided at their workplace or educational institution. It's not surprising to see internet strength and printing capabilities top their list of necessities because those are the technologies that employees and students utilize on a regular basis."

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