Venterra Realty Joins Hands with SmartRent to Extend Self-Guided Tour Options

Venterra Realty Joins Hands with SmartRent to Extend Self-Guided Tour Options

SmartRent's Self-Guided Tour option provides a convenient alternative for renters with busy lifestyles who want to see a space before they rent. And, with the pandemic still leading to social distancing requirements, self-guided tour options are more popular than ever.

Fremont, CA: Venterra Realty has partnered with SmartRent, a provider of smart home automation and products, to implement a personal, high quality, contact-free apartment tour experience. Venterra was among the first property management companies to introduce self-guided tours over 2020 and experimented with many solutions but finally chose SmartRent because of their easy implementation and advanced features.

As the pandemic continues, it is difficult to provide a traditional apartment tour experience while meeting safety guidelines as well as limiting contact to meet social distancing guidelines. Venterra has integrated its tour process with SmartRent's platform, which enables prospective renters to tour a community on their own terms, without contacting the office, utilizing only their smartphone.

"Self-Guided Tours are a necessity in this environment," stated Stephanie Gonzalez, Vice President of Property and Customer Innovation at Venterra Realty. "The space and opportunity for a future resident to be able to arrive at a community, scan a QR code, select the apartment type they want to tour, and take the tour independent of the office staff sets everyone up for success. We are meeting the needs and wants of our customers and creating the personalized experience Venterra is known for."

SmartRent's Self-Guided Tour option provides a convenient alternative for renters with busy lifestyles who want to see a space before they rent. And, with the pandemic still leading to social distancing requirements, self-guided tour options are more popular than ever.

The multi-family industry has lagged behind the single-family home industry in Self-Guided Tours. Complications such as common areas and access gates sometimes present challenges in apartment communities that single family homes do not have. Together, SmartRent and Venterra are providing solutions to renters. "Meeting the needs of our customers is a top priority. We strive to provide the latest innovations and products to accommodate their preferences," stated Venterra CEO John Foresi. "Offering Self-Guided Tours puts Venterra on the cutting edge of technology in the multi-family industry," added Venterra Chairman Andrew Stewart.

SmartRent and Venterra agree that Self-Guided Tours would soon become the norm, even after the pandemic has subsided. For many renters, the ability to now take a Self-Guided Tour makes it possible for them to find their dream apartment without taking risks.

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