OpticWise
Innovative Path to Smart Building Integration

Today’s professionals seek the flexibility to work from various locations, be it their traditional office space, a local café, an outdoor setting like a rooftop deck, or even from home. Central to this trend is the need for seamless and secure access to network-connected services and devices, a prerequisite for maintaining uninterrupted productivity. This shift underscores the importance of incorporating smart appliances, devices, and systems into modern construction and building management fabric. Achieving this requires robust digital infrastructure and a vendor-neutral platform to streamline these integrations.

However, a notable challenge lies in the inadequacy of such infrastructure in numerous existing properties. This gap hinders the adoption of smart building technologies, often necessitating new networks or establishing additional hardware and software connections. Addressing this gap, OpticWise, a leading PropTech company, has emerged as a key player. Known for its technical prowess, the company provides comprehensive, secure network and connectivity solutions. These offerings cater to property owners and managers, facilitating the transition to smarter, more connected buildings.

“We provide solutions that enable the integration of any smart or PropTech solution or device in modern buildings, establishing a foundation for a versatile and efficient system, that increases tenant satisfaction” says Bill Douglas, CEO of OpticWise.

OpticWise has developed a proprietary approach called the ‘Building of Things^®.’ This innovative strategy is designed to unify networks, bolster security, and enhance connectivity specifically for multi-tenant office and multifamily properties. A key focus of this approach is the meticulous management of building and device data, including its ownership and location, to leverage it for superior property operations.

Customization is at the core of OpticWise’s philosophy, with each solution precisely tailored to meet the distinct needs of individual clients, whether they seek advanced technological integration, future-proofing, cost efficiency, or adherence to strict compliance standards.

In a recent venture, OpticWise successfully delivered managed Wi-Fi gigabit connectivity to a multifamily property, a project for an existing client. This client, who already entrusted the company with managing various systems such as HVAC, video surveillance, elevator control, and pool maintenance, expanded their collaboration by integrating smart thermostats into the existing infrastructure. OpticWise was crucial in this integration, enabling a seamless transition without additional infrastructure, repeaters, or Wi-Fi access points. This strategic approach resulted in considerable savings in initial costs as well as maintenance costs. Moreover, this integration allowed the client to remotely control thermostats, optimizing operational expenses, especially when tenants are absent.

OpticWise’s commitment to client satisfaction extends beyond just service delivery. It regularly collects client feedback, which is instrumental in refining its services and ensuring the adoption of effective practices. This client-centric approach underscores OpticWise’s dedication to cultivating and maintaining strong client relationships, with client insights being vital to its continuous improvement.

The company is staunchly committed to the user privacy policy that prevents collecting, storing, distributing, or monetizing user data. This unique, longstanding policy underscores the security of its installations and applications and highlights its unwavering focus on privacy. By adhering to this policy, OpticWise effectively navigates compliance challenges across various regulations, including HIPAA, PCI, and international standards. Its adaptable and customizable solutions ensure clients consistently meet compliance requirements.

Apart from its technological capabilities, OpticWise differentiates itself by emphasizing human support. The company’s strategic pivot eight years ago, focusing solely on multi-tenant office and multifamily commercial real estate, was a significant milestone. Under the leadership of Founder and Chief Architect Drew Hall, Bill Douglas’s expertise in managed services, and Karen Freitag’s extensive knowledge in telecommunications and software, the management team blends deep technical knowledge with a nuanced understanding of the industry. This combination positions OpticWise for ambitious international expansion.